Terms of service
Terms of Service
Welcome to PROLAUVERA®! By accessing or using our online store, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website. If you do not agree to these terms, you may not access or use our services.
1. General Information
• These Terms of Service govern your use of PROLAUVERA, owned and operated by DAYANCO. By visiting our site or purchasing from us, you agree to be bound by these terms.
• We reserve the right to update or change these terms at any time. Your continued use of our website after any changes constitutes acceptance of the updated terms.
2. Products and Pricing
• All prices on our site are in US Dollar and are subject to change without notice.
• We strive to ensure accurate product information; however, we do not guarantee that descriptions, images, or other content on the site are error-free or complete.
• We reserve the right to discontinue or limit the quantities of any products offered on our site.
3. Ordering and Payment
• By placing an order, you agree to provide current, complete, and accurate purchase and account information.
• We reserve the right to refuse or cancel orders at our discretion, including but not limited to cases where products are out of stock, errors in pricing or descriptions, or suspected fraudulent activity.
4. Shipping and Delivery
• We ship orders to specified locations and do our best to deliver within the estimated timelines. However, we are not responsible for delays or issues caused by unforeseen circumstances or carriers.
• Please refer to our Shipping Policy for more detailed information.
5. Returns and Refunds
• Our goal is to ensure your satisfaction. If you’re not completely happy with your purchase, please refer to our Return and Refund Policy for information on returns, exchanges, and eligibility.
• We reserve the right to deny returns if the product does not meet the return conditions outlined in our policy.
6. Intellectual Property
• All content on our site, including but not limited to text, images, logos, and designs, is the property of PROLAUVERA and is protected by copyright, trademark, and other intellectual property laws.
• You may not use our content for any purpose without our prior written consent.
7. User Conduct
• By using our site, you agree not to engage in any activities that could damage, disable, or impair our services or interfere with any other party’s use of the site.
• Any attempt to gain unauthorized access to our systems or accounts, or to engage in any fraudulent or abusive behavior, is strictly prohibited.
8. Limitation of Liability
• PROLAUVERA and DAYANCO are not liable for any damages, losses, or injuries arising from your use of our products or website, to the fullest extent permitted by law.
• We do not guarantee that our website will be uninterrupted, secure, or free from errors or harmful components.
9. Privacy Policy
• Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Governing Law
• These Terms of Service are governed by and construed in accordance with the laws of P.R. China, without regard to its conflict of law provisions.
11. Contact Us
• For any questions or concerns regarding these Terms of Service, please contact us at support@prolauvera.com.